Returns & Exchanges

At The Vault, we want you to feel confident in every piece you acquire, which is why we offer a seamless 30-day return policy for all unworn and tagged items. If your selection doesn't meet your expectations, our streamlined process ensures a quick exchange or full refund to your original payment method.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original luxury boxing.

• 3.
  Ship the Package

  Drop off your package at any authorized carrier location, ensuring you keep your tracking receipt for peace of mind during transit.

• 4.
  Quality Inspection & Refund

  Our team will inspect the returned garments within 5 business days of arrival, after which your refund or exchange will be processed immediately.